Returning Clients
New here? Here’s how to book your first run
- Find your zone below. The zones are grouped by area — Zone 1 (Deland, DeLeon, Orange City, Deltona), Zone 2 (New Smyrna Beach, Edgewater), Zone 3 (Ormond, Daytona Beach, Port Orange, Ponce Inlet), and Zone 4 (Palm Coast, Seminole County, North Orange County N of Hwy 50). If your city isn’t listed, use the Travel Fee Calculator below to check pricing outside our normal zones.
- Has your dog never been on a slatmill? Find your zone’s INTRO Run Session option and book that first — intro sessions are 20 minutes. Note: once you skip the intro, you can’t go back and book it later — so if there’s any chance your pup hasn’t tried a slatmill, start there.
- Dog already familiar with a slatmill (or want to skip the intro)? Book a regular session under your zone — regular runs are 30 minutes.
- Click the zone bar to expand it, then choose how many dogs you’re booking for and confirm — the available dates and times for your zone will show up next.
- Read the waiver below before you confirm — it covers pet health requirements, liability, and photo/video consent.
- Check the cancellation & reschedule policy below so you know what to expect if plans change.
- Pick your time and complete checkout. You’ll get a confirmation with your session details.
5. Release of Liability Agreement
By using the services provided by Groovy Ninja LLC DBA Run-N-Paw, you acknowledge that participation in activities involving your pet includes inherent risks such as accidents, injuries, or other unforeseen incidents. In consideration for the services provided, you agree to release, indemnify, and hold harmless Groovy Ninja LLC DBA Run-N-Paw, its employees, agents, and representatives from any and all liabilities, claims, demands, or expenses arising from or related to the activities of your pet while in association with Run-N-Paw.
5.1 Animal Health Assurance
By engaging with our services, you affirm that your pet:
- Is at least 5 months old.
- Has received full vaccinations as recommended by a licensed veterinarian.
- Has been cleared by a veterinarian for physical activity.
You acknowledge the importance of ensuring your pet’s health before participating in any physical activities with Run-N-Paw.
5.2 Acknowledgment of Risks
Despite our commitment to safety, you recognize that there are inherent risks associated with pet activities, including but not limited to injuries, illnesses, or unexpected events.
5.3 Emergency Medical Authorization
In case of an emergency involving your pet, you acknowledge and assume full responsibility for any and all veterinary care expenses. While we will make every effort to contact you in such situations, Run-N-Paw may proceed with necessary emergency care if immediate contact is not possible.
6. Social Media Consent
By utilizing the services of Groovy Ninja LLC DBA Run-N-Paw, you grant us permission to capture and use images or videos of your pet for promotional purposes. These materials may be shared across social media platforms, including but not limited to TikTok, and on our website. You understand that:
- No compensation will be provided for the use of these materials.
- The content may be shared by other users or third parties.
- You can revoke this consent in writing at any time, although previously posted content featuring your pet will remain in use.
One-Time Sessions
- Cancel 24+ hours ahead → full refund
- Cancel less than 24 hours → $25 fee, remainder refunded
- No-call, no-show → full session charge, no refund
- $15 fee if your pup uses the bathroom in the van (effective Feb 1, 2026)
- Need to reschedule? Just give us a call — we’re happy to help!
Packages
- Package purchases are non-refundable
- Individual runs within your package can be rescheduled at no additional cost
Outside our current zones? Estimate your travel fee
Volusia County, Seminole County, Palm Coast, and Orange County north of Hwy 50 are travel-fee free. Outside those areas, enter your address and we’ll calculate the round-trip driving distance and travel fee ($0.60/mile).
