Run-N-Paw (Run-N-Paw.com)

Effective Date: 11/26/2023 Last Updated: 06/11/2026

Introduction

Welcome to Run-N-Paw, a website owned and operated by Groovy Ninja LLC, doing business as Run-N-Paw (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of information we receive from users of our website and customers of our services.

Information We Collect

Personal Information: When you visit our website, contact us, or book our services, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, mailing or service address, information about your pet(s), and any other information you choose to provide.

Payment Information: When you pay for our services, payments are processed securely through third-party payment processors (Square and Thryv Pay). With your approval, we may securely store your payment card information on file within our Thryv business management platform to make future payments more convenient. Stored payment information is maintained in accordance with industry security standards (PCI DSS). You may request removal of your stored payment information at any time by contacting us.

Automatically Collected Information: We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device type, pages visited, and other technical information.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your computer that track, save, and store information. Our website uses:

• Google Analytics to understand how visitors use our website, including pages visited and time spent on the site.
• Meta Pixel (Facebook/Instagram) to measure the effectiveness of our advertising and to deliver relevant ads to you on Meta platforms.

You can choose to disable cookies through your browser settings, but this may affect the functionality of our website. You may also opt out of interest-based advertising through Meta’s Ad Preferences settings or by visiting www.youradchoices.com.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our website and services.
• To schedule, manage, and deliver canine fitness services.
• To process payments for our services.
• To communicate with you about appointments, including calls and text message reminders.
• To improve our website and services.
• To respond to your inquiries and provide customer support.
• To send you promotional and marketing communications with your consent.
• To comply with legal obligations.

Third-Party Service Providers

We use trusted third-party service providers to operate our business. These providers may process your personal information on our behalf solely to perform services for us, and they are obligated to protect your information. Our service providers include:

• Thryv — customer relationship management, scheduling, and business communications.
• Vonage — telephone calls and text messaging services.
• Square and Thryv Pay — payment processing.
• WP Engine — website hosting.
• Google Analytics — website analytics.
• Meta (Facebook/Instagram) — advertising measurement and delivery.

These providers have access only to the information necessary to perform their functions and may not use it for other purposes.

Disclosure of Information

We may share your personal information with third parties under the following circumstances:

• With your consent.
• With the service providers listed above, for the purposes described in this policy.
• To comply with legal obligations.
• To protect and defend our rights and property.
• In connection with a business transfer, such as the sale or merger of Groovy Ninja LLC.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All opt-in requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

SMS/Text Messaging

By providing your phone number and opting in to receive text messages from us, you consent to receive appointment reminders, service updates, and (with separate consent) promotional messages via SMS. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message, or get help by replying HELP. Text messaging opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Your Choices

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccuracies in your personal information.
• Request deletion of your personal information, subject to legal retention requirements.
• Opt out of receiving marketing communications.
• Opt out of text messages at any time by replying STOP.

Rest assured, no mobile information provided through opt-in requests, including text messaging consent data, will be shared with third parties.

To exercise these rights, please contact us at run.n.paw@gmail.com.

Security

We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. The effective date of the current policy will always be listed at the top of the page, along with the date of the most recent update. The last update to this Privacy Policy was made on 06/11/2026.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at run.n.paw@gmail.com.

Applicable Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, United States.